Privacy Policy

Halcione Consumer Trading Goods Last updated: August 11, 2026

Halcione Consumer Trading Goods (“Halcione,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://halcionetradinggoods.com/ (the “Site”), or purchase our products.

This Policy is issued in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and applicable issuances of the National Privacy Commission (NPC).

By using the Site, you consent to the collection and use of your information as described in this Policy.

1. Information We Collect

We may collect the following categories of information:

a. Information you give us directly

Name, email address, phone number
Billing and delivery address
Account login credentials (username/password)
Order details and purchase history
Payment information (processed via our payment partners — see Section 5)
Messages you send us via email, phone, or contact forms

b. Information collected automatically

IP address, browser type, and device information
Pages visited, time spent on the Site, and referring URLs
Cookies and similar tracking technologies (see Section 6)

c. Information from third parties

Information from payment processors or delivery couriers relevant to fulfilling your order

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including billing, delivery, and wholesale/bulk order arrangements
Create and manage your account
Communicate with you about your orders, inquiries, or customer support requests
Send you updates, promotions, or product information (only where you have opted in; you may unsubscribe at any time)
Improve the Site, our products, and customer experience
Detect, prevent, and address fraud, security issues, or technical problems
Comply with legal obligations, including tax, accounting, and regulatory requirements

3. Legal Basis for Processing

We process your personal data based on one or more of the following:

Your consent
The necessity of processing to fulfill a contract with you (e.g., processing your order)
Compliance with a legal obligation
Our legitimate business interests, provided these do not override your fundamental rights

4. How We Share Your Information

We do not sell your personal data. We may share your information with:

Service providers who help us operate the Site and fulfill orders, such as payment processors, delivery couriers, hosting providers, and IT service providers, solely for the purposes described in this Policy
Government or regulatory authorities, where required by law, court order, or legal process
Professional advisors, such as auditors or legal counsel, where necessary
A successor entity, in the event of a merger, acquisition, or sale of business assets, subject to equivalent privacy protections

All third parties we share data with are required to protect your information and use it only for the purposes we specify.

5. Payment Information

Payments made through the Site are processed by third-party payment providers. We do not store your full payment card details on our servers. Please refer to the relevant payment provider’s own privacy policy for details on how they handle your payment information.

6. Cookies and Tracking Technologies

The Site may use cookies and similar technologies to:

Keep you signed in and remember your cart
Understand how visitors use the Site
Improve Site functionality and performance

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Site, such as your ability to check out or stay logged in.

7. Data Storage and Security

7.1 We implement reasonable organizational, physical, and technical security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

7.2 While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7.3 We retain your personal data only for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable law (e.g., tax and accounting record-keeping requirements), after which it will be securely deleted or anonymized.

8. Your Rights

Under the Data Privacy Act of 2012, you have the right to:

Be informed that your personal data will be, are being, or have been processed
Access your personal data held by us
Correct any inaccurate or outdated personal data
Object to the processing of your personal data, subject to certain exceptions
Request the erasure or blocking of your personal data under certain circumstances
Data portability, where applicable
File a complaint with the National Privacy Commission if you believe your rights have been violated
Be indemnified for damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of personal data

To exercise any of these rights, contact us using the details in Section 12.

9. Children’s Privacy

The Site is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

10. Marketing Communications

If you have opted in to receive marketing emails or promotions from us, you may withdraw your consent at any time by contacting us at halcione.cgt@gmail.com or using the unsubscribe option in our emails.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The “Last updated” date at the top of this page indicates when the Policy was last revised. Continued use of the Site after changes are posted constitutes acceptance of the updated Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

Halcione Consumer Trading Goods Room 204 Floren Bldg., A.C. Cortes Avenue, Guizo, Mandaue City, Cebu, Philippines Phone: (+63) 906 931 7565 Email: halcione.cgt@gmail.com

You may also file a complaint with the National Privacy Commission (Philippines) at https://www.privacy.gov.ph/ if you believe your data privacy rights have been violated.